24/7/365 support critical support

Remote control of PC's and servers is possible via a VPN to your sites, ensuring issues can be resolved promptly with as little user interaction as possible. This also allows us to provide basic training and advice remotely, while the user is behind the pc.

We currently support Windows servers/desktops and Linux/Unix servers remotely, which means we can fix over 90% of problems without the need for on-site visits.

We use a number of Remote support tools across all our clients enabling us to suggest a suitable product for your needs, or utilise your current remote support package deployed within your company.