What is ResQtrac?
You can use ResQtrac to provide significant benefits to your recovery business and your customers.
- Customers track the journey of the recovery operator from their smartphone, leaving them feeling safe, secure and informed.
- You can send the customer reassuring messages throughout the entire recovery process.
- No more follow up calls and wasted time in your control room.
- Give your customers peace of mind and an improved customer experience.
- Say goodbye to the need for constant follow up calls and hello to a more efficient recovery process.
How it works
ResQtrac sends an invitation from your RMS system to your customer which lets them track your progress in real time on a map.
You can add this app to your account via your Customer Self Service Portal by following these steps or watch the video:
- Step 1 Login to your CSSP
- Step 2 Go to the menu on the left hand side and select RMS
- Step 3 Go to the Extras section
- Step 4 Go to the item ResQtrac and click on enable
- Step 5 Click on the enable button on the ‘Confirm Feature Enable’ pop up
Book a Demo Today!
Ready to see Apex in action?
Whatever the size of your business, we’d love to show you the ropes. Book a friendly demo with our expert support team, discover how our software can enhance your operations and get all your questions answered.
