What is SMS?
Unlock SMS functionality in your Apex RMS account for easier communication with customers
- Offers seamless communication.
- Send texts to your customers and staff, create templates and log messages.
- You can also use SMS for customer reminders and internal communication as well as sending a feedback request per job, if required.
Useful Feedback Function
To use the Feedback function on RMS, click on the Setup button in the recovery screen and towards the bottom of the dropdown you will see “Customer Feedback SMS”.
You can add this app to your account via your Customer Self Service Portal
Simply follow the steps below or watch the video to find out how:
- Step 1 – Login to your CSSP
- Step 2 – Go to the menu on the left hand side and select RMS
- Step 3 – Go to the Extras section
- Step 4 – Go to the item SMS Messaging and click on enable
- Step 5 – Click on the enable button on the ‘Confirm Feature Enable’ pop up
Book a Demo Today!
Ready to see Apex in action?
Whatever the size of your business, we’d love to show you the ropes. Book a friendly demo with our expert support team, discover how our software can enhance your operations and get all your questions answered.
