What is PinPoint?

PinPoint is the indispensable app that will locate your broken down customers for you

Customers receive a link from the Recovery Operator to geolocate their location.
They feel reassured knowing that their exact location is known and recovery is on its way.
The Recovery Operator receives the exact location of the customer at that time saving wasted time driving to possible other locations.

PinPoint sends a message to the customer with a link which geolocates their exact location at that time. They click on the link and it sends the location details back to the Recovery Operator.

You can add this app to your account via your Customer Self Service Portal by following these steps or watch the video:

Step 1 Login to your CSSP
Step 2 Go to the menu on the left hand side and select RMS
Step 3 Go to the Extras section
Step 4 Go to the item PinPoint and click on enable
Step 5 Click on the enable button on the 'Confirm Feature Enable' pop up

Open Customer Portal

Get In Touch

Apex Networks

Apex Networks is an innovative software house providing IT systems and services to the automotive industry including motor breakdown, patient transport and automotive glazing management packages.

Certificate Number 21544

Contact Us

+44 203 195 6757
email sales@apex-networks.com
Open: 9am - 5.30pm. Monday - Friday
Apex Networks Ltd, 2 Ozengell Place, Ramsgate, Kent. CT12 6PB

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