What is ResQtrac?

You can use ResQtrac to provide significant benefits to your recovery business and your customers;

  • Customers track the journey of the recovery operator from their smartphone, leaving them feeling safe, secure and informed.
  • You can send the customer reassuring messages throughout the entire recovery process.
  • No more follow up calls and wasted time in your control room.
  • Give your customers peace of mind and an improved customer experience. 
  • Say goodbye to the need for constant follow up calls and hello to a more efficient recovery process.

ResQtrac sends an invitation from your RMS system to your customer which lets them track your progress in real time on a map.

You can add this app to your account via your Customer Self Service Portal by following these steps or watch the video:

  • Step 1  Login to your CSSP

  • Step 2  Go to the menu on the left hand side and select RMS

  • Step 3  Go to the Extras section

  • Step 4  Go to the item ResQtrac and click on enable

  • Step 5  Click on the enable button on the 'Confirm Feature Enable' pop up

Get In Touch

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Apex Networks

Apex Networks is an innovative software house providing IT systems and services to the automotive industry including motor breakdown, patient transport and automotive glazing management packages.

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+44 203 195 6757
email   sales@apex-networks.com
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