What is SMS?

Unlock SMS functionality in your Apex RMS account for easier communication with customers

Offers seamless communication.
Send texts to your customers and staff, create templates and log messages.
You can also use SMS for customer reminders and internal communication as well as sending a feedback request per job, if required.

To use the Feedback function on RMS, click on the Setup button in the recovery screen and towards the bottom of the dropdown you will see “Customer Feedback SMS”.

You can add this app to your account via your Customer Self Service Portal by following these steps or watch the video:

Step 1 Login to your CSSP
Step 2 Go to the menu on the left hand side and select RMS
Step 3 Go to the Extras section
Step 4 Go to the item SMS Messaging and click on enable
Step 5 Click on the enable button on the 'Confirm Feature Enable' pop up

Open Customer Portal

Get In Touch

Apex Networks

Apex Networks is an innovative software house providing IT systems and services to the automotive industry including motor breakdown, patient transport and automotive glazing management packages.

Certificate Number 21544

Contact Us

+44 203 195 6757
email sales@apex-networks.com
Open: 9am - 5.30pm. Monday - Friday
Apex Networks Ltd, 2 Ozengell Place, Ramsgate, Kent. CT12 6PB

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