What is SMS?

Unlock SMS functionality in your Apex RMS account for easier communication with customers

  • Offers seamless communication.
  • Send texts to your customers and staff, create templates and log messages.
  • You can also use SMS for customer reminders and internal communication as well as sending a feedback request per job, if required.

To use the Feedback function on RMS, click on the Setup button in the recovery screen and towards the bottom of the dropdown you will see “Customer Feedback SMS”.

You can add this app to your account via your Customer Self Service Portal by following these steps or watch the video:

  • Step 1  Login to your CSSP

  • Step 2  Go to the menu on the left hand side and select RMS

  • Step 3  Go to the Extras section

  • Step 4  Go to the item SMS Messaging and click on enable

  • Step 5  Click on the enable button on the 'Confirm Feature Enable' pop up

Get In Touch

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Apex Networks

Apex Networks is an innovative software house providing IT systems and services to the automotive industry including motor breakdown, patient transport and automotive glazing management packages.

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Contact Us

+44 203 195 6757
email   sales@apex-networks.com
Open: 9am - 5.30pm. Monday - Friday
Apex Networks Ltd, 2 Ozengell Place, Ramsgate, Kent. CT12 6PB

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