BP Rolls

BP Rolls streamlines operations, reduces paperwork, and improves vehicle tracking with Apex RMS’s flexible, cloud-based platform.

Vehicle Recovery

Client Overview

BP Rolls is a trusted automotive repair business in the UK, based in Andover, with other locations around the country. Since 1966, they’ve provided a range of services, including accident repairs, MOT testing, vehicle servicing, fleet services for businesses, and graphics & livery solutions. BP Rolls works with some of the UK’s top brands and handles over 5,000 vehicles each year, providing reliable service and excellent customer care.

The Challenge

BP Rolls currently uses multiple systems to manage different parts of the business. While these systems work for now, the company is looking for ways to make their operations more efficient and streamlined. They want to improve processes, reduce paperwork, and make the business run more smoothly, all while continuing to grow.

The Solution

Apex RMS offers a flexible, cloud-based solution that can help BP Rolls improve their operations over time. Here’s how:

Automated Communications (Real-Time & Cloud-Based): Apex RMS allows BP Rolls to automate communication in real-time, cutting down on manual effort and improving how they interact with their drivers, customers, and others involved. The cloud-based nature of the system ensures that all communication is up-to-date and accessible from anywhere, providing instant updates and streamlining workflow.
Digital Forms: Transitioning from paper forms to digital forms will save time, reduce errors, and make it easier for BP Rolls to manage and access their data from anywhere, all within one centralized platform.
Vehicle Condition Reporting: Apex RMS helps BP Rolls capture detailed, real-time vehicle condition reports at the point of collection and also drop-off. This not only protects the business from potential disputes and spurious or bogus damage claims but also ensures transparency, so everyone is clear on the state of the vehicle when it’s taken and returned.
Improved System Use: By utilizing Apex RMS more effectively, BP Rolls can save money, streamline operations, and increase overall efficiency, making it a powerful complete business platform for supporting long-term business growth.

The Outcome

Apex RMS is helping BP Rolls improve its operations, keep track of vehicles more effectively, and save costs. While BP Rolls may not be looking to switch to a single platform right now, Apex RMS has evidenced that they could, and offers the flexibility to grow with them and support their long-term goals.

Training and Ongoing Support

BP Rolls is already set up with Apex RMS, and now the focus is on continued support and training. We offer check-in calls to make sure they’re getting the most out of the system and are using it to its full potential. We also invite any of the team who wish to attend one of our monthly RMS training days to deep-dive into the system and raise any questions they might have.

Sound Familiar?

Do any of the pain points in this case study apply to your business operations? If you’d like to know more about Apex software solutions for these or any other issues, we welcome you to get in touch.

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