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Vehicle Recovery
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Use Apex RMS to the maximum with practical training days and open access to comprehensive ‘how to’ videos, reminders and tips.
Next Training Day: Salisbury - 30th April
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RMS Software at Your Fingertips

You’ve made the business decision to take on Apex RMS, and now we want you to be able to reach any help you need as easily as possible.

Check out our videos and downloads below for clear introductions and reminders. Get in touch if you need further assistance or training.

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RMS Software Ready for You

Use the links below to download your RMS software.

Instant Support with Apex Demonstration Videos

Our practical videos will show you step by step how to use each element of Apex RMS.
Alternatively, attend our next Apex training day to quickly get to grips with all the benefits and start off strong. Just need a quick pointer? Get in touch – the Apex team is here to help.

First time log on
Take the first step and learn how to log on with Apex RMS. Once familiar you can quickly move on to explore the elements of the software that will help your business succeed.
Drivers and Technicians
Control who can access your sensitive business information. Learn how to identify and secure which personnel can legitimately enter each separate element of your software.
System Users
Set parameters for which controller, manager or administrator can log on from a desktop. Control security with individual password access to designated sections of software.
Roles and Permissions
Roles and Permissions relate specifically to System Users. This dictates what applications a user can access and at which level.
Web Portal
Web Portal allows customers who don’t use the ANS network to send you work directly to RMS. Customers can access and view jobs in real time and record all logins.
Job Predictor
Know what to expect before you arrive. RMS Job Predictor helps recovery operators identify whether a job is a tow or a fix—so you can plan, equip, and respond with confidence.
Hire Job
Keep track of all the important details of your hire job in one place. Set contact information, rates and charges, status updates and reminders to ensure secure and accurate invoicing.
Clocking on and off
Receive accurate activity reports of employee work time. Clock on to the employee portal via PDA and use customised activity codes to log work activities not directly part of a recovery.
Driver PDA
Download app, set individual employee login details and prepare PDAs ready to receive recovery jobs. Designate codes to record categories of work done and important fleet data.
Re-delivery Job
Streamline the complex connections between owner, clubs, workshops and any service in your recovery job. Keep records of work done and extra details such as specialist equipment and tolls.
Recovery Screen
Get familiar with all the time-saving functions you can access from the Recovery Screen. Check how to access everything from detailed reports to contact info and cost centres.
Sales Account Data Redaction
Handle all sensitive data with appropriate security and follow strict GDPR data protection rules. Restrict access and use settings to redact data kept for the maximum days allowed.
Recovery Job
Record all the data you need to accurately plan, detail, complete and charge for each job. Whether recovery, parking, workshop or hire, keep on top of every detail from start to finish.
Parking Job
Record and update the details of your parking job with everything in one place. Keep track of progress, move easily between jobs and ensure customer communication is up to date.
Workshop
Everything you need for the smooth progress of a workshop job for both you and your customers. Record all job data, update progress and status and facilitate accurate invoicing.
Fleet Manager
Total fleet management for all your recovery vehicles. Stay ahead and reassured with updates on vital vehicle checks including inventory, mileage, insurance, servicing and MOT.
Fleet Manager Maintenance Planning
Timed reminders keep your recovery vehicle requirements legally up to date for each category in your fleet. Fleet essentials such as insurance and maintenance schedules are all instantly accessible.
Job Predictor
Know what to expect before you arrive. RMS Job Predictor helps recovery operators identify whether a job is a tow or a fix—so you can plan, equip, and respond with confidence.
Hire Job
Keep track of all the important details of your hire job in one place. Set contact information, rates and charges, status updates and reminders to ensure secure and accurate invoicing.
Clocking on and off
Receive accurate activity reports of employee work time. Clock on to the employee portal via PDA and use customised activity codes to log work activities not directly part of a recovery.
Driver PDA
Download app, set individual employee login details and prepare PDAs ready to receive recovery jobs. Designate codes to record categories of work done and important fleet data.
Re-delivery Job
Streamline the complex connections between owner, clubs, workshops and any service in your recovery job. Keep records of work done and extra details such as specialist equipment and tolls.
Recovery Screen
Get familiar with all the time-saving functions you can access from the Recovery Screen. Check how to access everything from detailed reports to contact info and cost centres.
Sales Account Data Redaction
Handle all sensitive data with appropriate security and follow strict GDPR data protection rules. Restrict access and use settings to redact data kept for the maximum days allowed.
Recovery Job
Record all the data you need to accurately plan, detail, complete and charge for each job. Whether recovery, parking, workshop or hire, keep on top of every detail from start to finish.
HR Module
Set up a double layer of security and permissions to protect sensitive information. Ensure only coded access to all your employee data, including training, absence and licence expiry.
Staff rota’s and holidays
Plan ahead efficiently and match employee skillset and availability to each job in your system. Check work rotas, update holidays and manage multiple sites efficiently.
View All Training Videos

Vehicle Recovery Guides & Links

RMS set-up guide

A downloadable guide to setting up the RMS software

ANS Data Transmission

A downloadable guide for developers to utilise the ANS Network

Adding Statutory Fees Guide

A downloadable guide to adding statutory fees

Share Desktop with Apex Networks

Launch the On Demand Remote Support application to initiate a session with a technician

Dedicated Support

We want our clients to get the most from Apex RMS as soon as possible. That’s why we offer personalised support packages for your new software. Whether you want individual assistance to get started as a manager, or group training that gets your whole team confidently on board and reaping benefits from the off, we can help.

Contact Support

Tailor Apex RMS to Meet Your Business Needs

Apex RMS is designed to grow with your business. It gives you everything you need to get going, then allows you to choose from a wide range of add-on features that suit your specific requirements:

Workshop

Go paperless (and efficient!) with the Workshop PDA App, offering customisable, DVSA-approved inspection sheets and the ability for technicians to track and update daily tasks on their device. All photos and notes are safely stored in the RMS software, giving you peace of mind.

ResQtrac

Give anxious stranded customers a quick view of your recovery driver’s location through this easy-to-use app. Letting them see that help is on the way reduces unnecessary stress and is good for your business.

SMS

A vehicle breakdown can be a worrying experience. Message your customers directly to give reassuring updates on the progress of your recovery.

Pinpoint

Locating a breakdown can be hard. Make it easy for customers to turn on their geolocation via a link, and view exactly where they are for a smooth, efficient recovery.

Vehicle Registration Lookup

Easily check the precise vehicle details held by the DVLA and make sure you always choose the right recovery vehicle for the job.

Video Vehicle Report Function

Reduce the possibility of damage claims, especially for high-value vehicles, with the Vehicle Video Report Function. This allows drivers to record a video walkaround of the vehicle, alongside images and the digital VCRF, offering added protection for both recovery drivers and operators.

Vehicle Tracking

Improve work planning and efficiency with real-time vehicle tracking. Through an integrated dashboard, fleet managers and control room operators can monitor location, speed, and movement and gain valuable insights into fleet performance.

Only Pay for what you Need

Apex works with all sizes and specialisms of recovery businesses. That’s why with Apex RMS you only pay for what you need. Our flexible approach means that you can build a platform that suits your organisation, without being charged for extras you will never use. Ultimately our aim is to help you to make your operations smoother and more efficient so you can focus on delivering the best service to your customers. Ready to activate Apex add-on features in your RMS system? Simply log in to your Portal below.

Login to your Portal

Training Days

Apex Training Days bring people from similar industries together to discover how to get the most of every element of Apex RMS software. The atmosphere is relaxed but focussed, and you’ll end the day ready to maximise your new software.

  • Leave office distractions behind
  • Perfect introduction for any level
  • Focus on the tools you need now
  • Discover tools that could benefit future business
  • Individual questions answered
  • Learn from other people’s experience
  • Finish the day with confidence
Register your Interest

Upcoming Dates: 2025

  • Salisbury: 30th April
  • Peterborough: 21st May
  • Manchester: 11th June
  • Cardiff: 9th July
  • Derby: 13th August
  • Exeter: 17th September
  • Oxford: 22nd October
  • Glasgow: 12th November

Book a Demo Today!

Ready to see Apex in action?

Whatever the size of your business, we’d love to show you the ropes. Book a friendly demo with our expert support team, discover how our software can enhance your operations and get all your questions answered.

Book a Demo