Ready to Streamline your
Mobile Service Operations?
Control and streamline every detail of your day-to-day rescues with the UK’s leading mobile service management software.
The All-in-One Solution
Apex RMS is purpose-built for businesses that work on the move – from vehicle recovery and mobile tyre services to fuel drainage, locksmiths and beyond.
As a powerful mobile service management and dispatch platform, it gives you all the tools you need to run your business efficiently. From real-time job allocation and automated invoicing to HR management and seamless team communication, Apex RMS reduces admin, minimises errors and keeps your team connected in the field.
With intelligent scheduling, mobile app access and automated workflows, Apex RMS functions as a complete breakdown recovery system. Combined with features of our tow truck management software and breakdown dispatch software, it ensures operators can deliver a faster, more reliable service every time.
For your Clients
Apex RMS connects your mobile service network, making it easy for your customers to get help when and where they need it. By automating routine tasks and providing better communication and reliability, you can complete jobs quickly, keep clients informed, and build long‑term trust.
For your Business
In the mobile services sector, boosting customer satisfaction and operational efficiency is vital. Apex RMS allows you and your team to send and receive jobs instantly, track every step of the process, and stay connected from the field. The result? Reduced admin, faster job times, and a more productive, dependable operation — no matter how big or small your service area.
Features & Benefits
Mobile App for Your Workforce
With the RMS mobile app, your team can accept jobs, send and receive status updates, and access job details in real‑time — making sure no information is missed and every job is done right, first time.
Paperless Data Storage
Eliminate the hassle of paper forms, bad handwriting, and physical storage with a fully digital solution. Apex RMS allows you to collect, access, and share important information instantly – no matter where your team is working.
For audits and compliance, having accurate data at your fingertips is crucial, saving both time and effort. Whatever your mobile service – recovery, tyre fitting, fuel drainage, locksmithing, or more, you’ll have everything you need in one secure, accessible place.
Automated Workflows
Apex RMS is an all‑in‑one system that makes running your mobile service business seamless. It simplifies daily tasks, like job assignment, automated invoicing, and performance reporting – so you can focus more on your customers and less on paperwork. Plus, its intelligent data and reporting give you a clear view of your business, helping you make better decisions and stay competitive.
The RMS Suite of Products
Tailor Apex RMS to Meet Your Business Needs
Apex RMS is designed to grow with your business. It gives you everything you need to get going, then allows you to choose from a wide range of add-on features that suit your specific requirements:
Workshop PDA App: Paperless, Compliant, and Efficient
Go paperless (and efficient!) with the Workshop PDA App, offering customisable, DVSA-approved inspection sheets and the ability for technicians to track and update daily tasks on their device. All photos and notes are safely stored in the RMS software, giving you peace of mind.
Customer Tracking for Peace of Mind
Give anxious, stranded customers a quick view of their technician’s location through an easy‑to‑use app. Letting them track help in real time reduces stress, improves trust, and delivers a better experience - making a great impression for your business every time.
Stay Connected with Your Customers
A breakdown or unexpected issue can be a worrying experience. Apex RMS allows you to message customers directly, providing reassuring updates and letting them know help is on the way. It’s a simple way to build trust, reduce stress, and deliver a better overall service..
Pinpoint Their Location Instantly
Locating a customer in need can be challenging. Apex RMS makes it simple - customers can tap a link to share their precise location, allowing your team to find them quickly and respond efficiently. It’s a smoother experience for both your staff and your customers..
Vehicle Registration Lookup
Check precise DVLA‑verified information instantly and make sure you always send the right equipment and team for the job. It saves time, reduces errors, and ensures a smoother service every time.
Protect Against Damage Claims
For high‑value or sensitive jobs, the Video Report feature adds an extra layer of protection. Drivers can record a walkaround video of the vehicle, alongside images and a digital Vehicle Condition Report (VCRF), creating a secure, time‑stamped record that safeguards both your team and your business.
Real-Time Vehicle Tracking
Improve planning and efficiency with live tracking of your mobile workforce. An integrated dashboard gives fleet managers and control room staff a clear view of location, speed, and movement - providing valuable insights to optimise routes, reduce delays, and boost overall performance.
Only Pay for what you Need
Apex RMS works with mobile service businesses of all sizes and specialisms - from vehicle recovery and mobile tyre operators to locksmiths and fuel drainage. With Apex RMS, you only pay for the features you need. Our flexible, modular approach lets you build a platform that fits your organisation perfectly - without extra costs for tools you won’t use. Our goal is to make your operations smoother and more efficient, so you can focus on delivering outstanding service to your customers. Get in touch with our support team to learn more about add-on features and pricing options.
EXCELLENT Based on 36 reviews Posted on Knsons Recovery2 December 2024Trustindex verifies that the original source of the review is Google. Very helpfullPosted on Michael Morgan28 November 2024Trustindex verifies that the original source of the review is Google. Always helpful & go the extra mile to resolve any issues, thanks BethanyPosted on D T15 October 2024Trustindex verifies that the original source of the review is Google. My thanks to Darryl in the technical helpdesk for his patience and clear instructions which helped me to resolve a problem I was having with retrieving images on an old job.Posted on Gav Creaney3 October 2024Trustindex verifies that the original source of the review is Google. Support team are superb. Quick to respond and deal with any issues or queries.Posted on Katie Harwood26 September 2024Trustindex verifies that the original source of the review is Google. I always use the support email for help. we always get a prompt and detailed reply that explains simply how to solve our problems. Great service definitely recommend.Posted on Express Windscreens16 September 2024Trustindex verifies that the original source of the review is Google. Paul, was extremely helpful and patient. The problem was complex. He gave us all the time and patience needed until the problem was resolved.Posted on CARL THOMAS5 September 2024Trustindex verifies that the original source of the review is Google. great response and solved issue very quickly apex is the bestPosted on Geoffrey Wooffitt23 August 2024Trustindex verifies that the original source of the review is Google. Paul has been amazing and very very patient with me @ Fairlight Recovery explaining the workshop app ... we spent an 1hr and 15 mins going through it and I am sure his brain is fried from all the questions but much appreciated thank you
Got any Questions?
What device can the app be installed on?
Will I be tied into a long contract?
How can I access my system?
Does the system export information to an accounts package?
Yes, Apex RMS can export invoice data to most accounting packages, ensuring smooth integration with your financial systems.
Vehicle Recovery Insights
- News, Vehicle Recovery Industry
Book a Demo Today!
Ready to see Apex in action?
Whatever the size of your business, we’d love to show you the ropes. Book a friendly demo with our expert support team, discover how our software can enhance your operations and get all your questions answered.