Kelly’s Recovery in Ireland opened for business nearly 50 years ago, and has worked with Apex since 2015. With over 60 employees and 50+ vehicles on the road, they hold the contract for the whole of the M50 around Dublin, and also Dublin Airport. In addition, Kelly’s competes successfully to receive work from insurance groups such as Enterprise, Mawdy, Allianz and AXA. “From a little moped to an articulated lorry,” they say, “there’s nothing we cannot move.”
Pressure on Kelly’s management systems was instigated by the insurance companies and businesses that supplied them work. They needed their agents to be linked into their system in a streamlined way, and that meant change. Kelly’s current system, InTow, wasn’t advanced enough to plug the gap. On top of that, several competing recovery firms were already turning to Apex RMS because it enabled them to take on and monitor jobs more easily.
Kelly’s knew that the time was right to find alternative software. Whilst successfully receiving over 140 jobs a day, they were having to fight tooth and nail for business. To compete in the market, their systems had to be changed. Kelly’s explored the features of RMS and were instantly impressed both at how easy it was to use, and its capabilities. Assured of the results, they were ready to take it on board.
Kelly’s immediately benefited from the software, from management down to the recovery drivers themselves. These are just some of the features they found especially useful:
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