THE solution for meeting CQC evidence requirements

Posted on 24th April 2024

In today’s healthcare world, keeping up with the latest rules and regulations can feel like trying to swim against a strong current. 

The Quality Care Commission’s new Assessment Framework is system lead and data driven, with inspections confirming a focus on evidence, more evidence with more evidence on top of that.

There is a need to ensure that up to date records are kept and accessible on the day of the visit.  

Examples given of evidence required are;

  • records of daily vehicle checks
  • complete employment records for all staff, with documentation explaining any gaps in CVs
  • for non-UK residents, evidence of the right to reside and work in the UK
  • up to date Driving Licence records for relevant staff
  • up to date DBS records, particularly for staff TUPE’d in from other providers or NHS Trusts
  • key Performance Indicators (NEPTS providers in particular)
  • evidence of effective infection prevention and control measures; saying something’s done every day or on demand isn’t accepted as evidence
  • levels of safeguarding training
  • the discreet and safe storage of medical gases

Apex Networks Patient Transport Software offers the solution!   It really is like having your own inspection assistant for all things paperwork-related.

Apex PTS keeps all of your important documents in one place, so you never have to go digging through stacks of paper again.  From daily vehicle checks to staff records, it’s all neatly stored and easy to find.

All  evidential records, licenses permits, policies and training records can be uploaded to staff records and the system will even send you a reminder of expiry dates to certificates and licenses.

The software will give you reports on almost anything from all aspects of the patients journey, vehicles and staff including Key Performance Indicators.

Control measures can be recorded and proof shown upon inspections, from procedures put in place to medicines managed in the medicine boxes. 

By subscribing to Apex Networks PTS, private transport operators  can mitigate the risk of non-compliance and elevate their standing during CQC inspections.

However, it’s not just about meeting minimum standards, it’s about exceeding expectations and delivering exceptional patient transport care.  The software will empower you to focus on providing high-quality, safe and efficient patient transport services.

To find out how Apex PTS can work for you, please email  

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