The roadside platform that mobile tyre operators run their business on
Apex RMS is already used by mobile tyre operators across the UK to dispatch faster, record every job accurately, and get paid without chasing paperwork. One platform. Everything you need. Built for the road.
The All-in-One Solution
Apex RMS is a proven roadside field service platform — already used by mobile tyre operators, vehicle recovery businesses, and specialist roadside services across the UK and Ireland. If your team works on the road, RMS gives you everything you need to run a tight, professional operation from a single system.
From real-time callout allocation and automated invoicing to fleet compliance, team communication, and digital job records, RMS handles the back-office so your technicians can focus on the job. Over 1,000 operators already use Apex RMS to run their roadside services. Whether you’re a sole trader with one van or managing a multi-site fleet, it works the way you do — and grows with you.
For your Clients
A flat tyre at the roadside is stressful. Your customers need to know help is coming — and exactly when it will arrive. Apex RMS lets you send automated SMS updates the moment a technician is dispatched, share a live tracking link so customers can follow progress in real time, and capture a digital sign-off when the job is done. For fleet managers and account clients, every job is logged accurately and available on demand. Every interaction is faster, more transparent, and more reassuring — which means better customer reviews and more repeat business.
For your Business
Mobile tyre fitting runs on speed and accuracy — you need to get the right van with the right stock to the right location, fast. Apex RMS gives you a live view of every job, every technician, and every vehicle from the moment a callout comes in to the moment the invoice goes out. Automated workflows cut admin time, digital job records — including tyre specification and vehicle details — protect you in any account dispute, and built-in compliance tools keep your fleet legal. The result is an operation that runs tighter, responds faster, and gets paid sooner.
Features & Benefits
RMS Feature
Mobile App for Your Technicians
Your technicians can accept jobs, log tyre details, capture images, update job status, and record customer sign-off directly from their Android device — all in real time. No paper job sheets, no lost information, no end-of-day data entry.
Paperless Job Records
Every tyre fitting job is recorded digitally — vehicle registration, tyre specification, work carried out, photos, and customer sign-off. For fleet accounts, account clients, or any query, the full job record is instantly accessible from anywhere.
Automated Invoicing and Reporting
When a job closes, the invoice goes out automatically — calculated from the job details your technician logged in the field. RMS handles different rate structures for retail callouts, fleet accounts, and any other account type within the same system. Performance reports show response times, job volumes, and revenue by account, so you always know how the operation is running.
RMS Solutions for Mobile Tyre Operators
Apex RMS is already running mobile tyre operations across the UK — from sole traders with a single van to multi-site fleets. The same platform used by over 1,000 roadside service businesses gives you everything below, out of the box.
Allocate tyre callouts to the nearest available technician instantly
Auto-generate invoices from field job data — retail and fleet accounts
Keep track of MOTs or other compliance checks
Monitor response times, jobs completed, and revenue by account
See where every technician and van is at any moment
Let stranded customers share their exact location so your tech finds them first time
Tailor Apex RMS to Meet Your Business Needs
Apex RMS is a modular platform — it comes with everything you need to get started, and you can add proven features as your business grows. The add-ons below are already used across roadside service businesses in the UK. Pick what fits your operation and leave the rest.
Workshop PDA App: Paperless, Compliant, and Efficient
Go paperless with the Workshop PDA App. Technicians can complete digital job sheets, log tyre details, capture images, and record customer sign-off directly from their device — whether they're at the roadside or on a fixed job. All data is stored safely in RMS, making every job auditable and every record instantly accessible.
Customer Tracking for Peace of Mind
When a customer is waiting with a flat, knowing exactly how far away your technician is makes the wait far less stressful. Give customers a live view of your technician's location through an easy-to-use tracking link — reducing call-backs and building confidence in your service every time.
Stay Connected with Your Customers
A flat tyre or unexpected vehicle issue can be stressful. Apex RMS lets you message customers directly with reassuring updates, letting them know help is on the way or their vehicle is being seen to. A simple way to build trust and deliver a better experience.
Pinpoint Their Location Instantly
Customers with a flat tyre are often in unfamiliar spots — a motorway services, a car park, a side road. With PinPoint, they tap a link to share their precise location and your technician finds them first time, without wasted calls back and forth.
Vehicle Registration Lookup
Check precise DVLA-verified vehicle information instantly — confirm the make, model, and spec so you always send the right technician with the right tyre for the job. It saves time, reduces errors, and means every callout starts right.
Protect Against Damage Claims
For high-value or sensitive vehicles, the Video Report feature adds an extra layer of protection. Technicians can record a walkaround video alongside images and a digital Vehicle Condition Report (VCRF), creating a secure, time-stamped record that safeguards both your team and your business if a query arises.
Real-Time Vehicle Tracking
Improve planning and efficiency with live tracking of your mobile workforce. An integrated dashboard gives you and your team a clear view of location, speed, and movement — helping you optimise routes, reduce delays, and keep every job on schedule.
Only Pay for what you Need
Apex RMS works with mobile tyre businesses of all sizes — from a sole trader running one van to a multi-site fleet operation. No lock-ins, no hidden fees. With a flexible, modular approach, you only pay for the features you need. You're also joining a network of over 1,000 roadside service operators already on the platform — which means proven software, an active development roadmap, and a support team that understands field service businesses. Start with the core platform and add capabilities as your business grows. Get in touch with our team to find the right setup for your operation.
Got any Questions?
What device can the app be installed on?
Apex RMS is currently available only on Android devices, requiring a minimum Android version of 11.
Will I be tied into a long contract?
How can I access my system?
Does the system export information to an accounts package?
Yes, Apex RMS can export invoice data to most accounting packages, ensuring smooth integration with your financial systems.
Can I use Apex RMS if I don't work with insurance or breakdown companies?
Yes. Apex RMS works equally well for operators who receive work directly from customers, fleet accounts, or any other source. You don’t need to be connected to the Apex ANS network to use the core platform.
Can RMS handle jobs for both retail customers and fleet accounts?
Yes. You can manage consumer callouts and business fleet accounts within the same system — with separate rate cards, invoicing, and reporting for each account type.
Does the system help with recording tyre details on jobs?
Yes. Your technicians can log the full tyre specification, vehicle registration, and work carried out on every job directly through the Apex RMS mobile app — giving you a complete, searchable job-by-job record.
Apex News
- News, Vehicle Recovery Industry
- News, Vehicle Recovery Industry
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